Understand how relationships work so you can get and keep more clients. We spend a lot of time reading and learning about business, finance, politics, health, but we spend almost no time intentionally learning how relationships work, and how we can be better at them.
That seems strange to me, since almost every aspect of our world is, actually, based on relationships.
We can be pretty good at the beginning of relationships - but as relationships become long-term, and more complex, we find ourselves getting stuck in conflict, shocked by endings, and incredibly frustrated with why relationships are so confusing and infuriating.
Wesley Anne Little, LPC
Specializing in Couples and Relationship Attachment
www.wesleyannelittle.com
instagram @wesleyannelittle
02:08 - How Wesley got introduced to The Futur
05:06 - The tools Wesley brings that are different from Chris’
09:40 - Abandon all the agenda. People have to feel heard and understood and how this applies to clients
12:30 - How to strengthen your relationships with your clients
13:35 - 3 tactical things that you can demonstrate that you understand them
16:15 - The difference between high value questions and low value questions
19:30 - How to mitigate mirroring strong emotions with clients?
25:08 - How Wesley approaches giving advice
29:12 - How creatives can apply some tactics from Wesley when we feel strong emotions dealing with a client? Design will save you from doing a million expensive mistakes. We need how to the business and design part
36:45 - How to navigate from $500 to $5,000
38:00 - ROLEPLAY dealing with a low baller
45:03 - Melinda discusses the differences between Wesley’s approach and Chris’ approach
48:10 - How do I know when I’m asking too many questions? I feel like I’m interrogating them
53:00 - Are there ways the client and I can recognize that we’ve arrived at the conclusion?
58:37 - If a client makes a racist or sexist comment how might you take it and move forward in a positive manner?
1:02:00 - Sheima’s personal experience with sexism and if it’s worth keeping that relationship
1:08:10 - Books/Resources that creatives can take in for better communication
1:11:00 - How do you respond to sexism while working in house?
1:17:51 - What’re some tools and frameworks to understand your self worth?
1:22:02 - The stigma behind getting therapy
Books and resources mentioned
Hold Me Tight -
The Seven Principles for Making Marriage Work -
Peak -
Open Path Therapy -
Never Split the Difference -
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