Why people communicate?
What is Primacy & Recency Effect?
How to find communication channels?
Objectives of Communication
• Creating awareness
• Imparting knowledge
• Projecting an image
• Shaping attitudes
• Stimulating a want or desire
• Effecting outcome
• Good decision making
• Increasing productivity
• Maintaining workflow
• Developing relationship
• Persuasion and education
• Raising morale
• Providing counselling
Communication Process
Barriers to Communication and How to remove those
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