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Struggling energy firm Npower today announced a restructuring of its UK business that could cost thousands of jobs.Unions sources said the shake-up could lead to 4,500 UK job losses and the closure of a number of call centres, the Mirror reported.Yesterday, Npower reported that it had lost 261,000 customers in the third quarter, taking its total customer losses to the year to 447,000.Read more: Npower loses over 260,000 customers in the third quarter of 2019The company also posted a nine-month operating loss of €167m (£142.1), with expected losses for the whole year expected to hit €250m.Npower, which is German energy business Innogy's retail arm, was recently bought by fellow German firm E.on, which warned that it would not tolerate a loss-making business for long.Innogy said today that Npower was in a "critical and unsustainable business situation".E.on today announced the migration of Npower's domestic and small business customers onto its UK customer service platform.It said this "would create substantial synergies from running a single customer service platform rather than two".It said the remaining Npower operations would be restructured over the next two years. This would include the closure of the majority of Npower's sites and "corresponding staff reduction".Innogy chief executive Leonhard Birnbaum said: "We know that this is bitter and surprising news for many of our Npower employees and we are well aware of our responsibility towards our employees in the months ahead."E.on's UK chief executive Michael Lewis will take over as boss of both E.on and Npower.Npower chief executive Paul Coffey and chief financial officer Dirk Simons will leave the board of Npower on 2 December 2019.Simon Stacey has been appointed as new finance boss and restructuring executive Mike
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