Manage Bank Account For Refunds
Instructions to add or delete bank account details to receive refunds on your pay on delivery orders can be found here.
Refund Timelines
Following are the refund processing timelines after the item is received by Amazon or the Seller notifies us of the receipt of the return:
Refund for Pay on Delivery Orders
For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)) or Amazon account (as Amazon Pay balance). If you wish to receive the Pay on Delivery order’s refund to your bank account, you can update the details of the bank account from here.
Note: Refunds cannot be processed to third-party accounts. The name on your Amazon account should match with the name of the bank account holder.
To Manage Your bank account details, Go to
Your Bank Accounts
To add a bank account:
Go to Your Bank Accounts
Click Add a New Bank Account and follow the on-screen instructions.
To delete a bank account, just click Delete under your saved bank account details.
Note:
The name associated with the bank account should be exactly similar to the name associated with your Amazon account. This is because a refund can only be requested to a bank account in your name. Refund credits to third party bank accounts are not permitted.
If you need to change the name on your Amazon account, go to Login & Security settings
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